Return Request Form

In order to ensure a fast, efficient processing of all returns, it is important that you read our Return Policy. Once you have finished, please fill out the form below to request a Return Merchandise Authorization number and specific instructions for returning or exchanging items that were invoiced within the last 30 days.

Please note that we cannot accept packages for return if they are not in their original manufacturer’s packaging. Return shipping cost back to our facility will be your responsibility and is not reimbursable. Product returns are subject to industry standard 15% restocking fee. New products that are returnable but have been opened are subject to a 25% restocking fee based on the product. In the unlikely event that you receive a product that is incorrect, defective, damaged, or missing parts we will send you replacements free of charge.

I have read and understood HardwareNation.com Return Policy. *

Fields marked with * are mandatory
Box Open
Box Sealed
Refurbished Item
Please select the reason for return: *
Ordered Wrong Item
Incorrect Item Shipped
Item is Defective
Item was Damaged During Shipment
Other (Please Explain):
Please select from one of the following: *
I would like to wait for a refund / credit *
I would like the item re-shipped **

* If you choose to wait for a refund / credit, please note that there will be a restocking fee that will be subtracted from the total refund amount. In the unlikely event that you receive a product that is incorrect, defective, damaged, or missing parts a restocking fee will not be charged.

** If you choose to have the item re-shipped, please note that there may be a temporary charge applied to your account for the re-shipment. The charge will be refunded when the returned item(s) is received and processed at our facility.

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